Privacy Policy
Last updated: June 11, 2026
This Privacy Policy explains how LifeOctave (“we”, “us”, “our”) collects, uses, shares, and protects the information of users who access our website, mobile application, and any related services (collectively, the “Service”).
By using the Service, you agree to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Information You Provide
We may collect the following information that you choose to provide:
- Email address
- Name or display name
- Birth date, used only to calculate in-app numerical patterns, personal insights, and sound sequences
- Information submitted through forms, support requests, or account-related communications
- Payment-related information processed by Apple, Google, or other payment providers
We do not store full payment card details.
1.2 Sign in with Apple and Google
The Service may allow you to sign in using third-party authentication providers, including Apple (“Sign in with Apple”) and Google (“Sign in with Google”). If you choose to use one of these sign-in methods, we receive certain information from the provider to create or access your LifeOctave account.
Depending on the provider and your settings, this information may include:
- Email address
- Name or display name
- A unique identifier provided by Apple or Google, used to link your sign-in to your LifeOctave account
We use this information only to authenticate you, maintain your account, and provide access to the Service. We do not receive your Apple ID password, Google password, or other secret credentials.
Apple and Google process your sign-in request under their own privacy policies and terms. You can control what information is shared through your Apple or Google account settings.
1.3 Information Collected Automatically
When you use the Service, we may automatically collect:
- Device information, such as device model, operating system version, app version, and language settings
- IP address and general location information
- Usage data, such as pages viewed, features used, app launches, registrations, purchases, subscriptions, and other in-app events
- Diagnostic, performance, and crash-related information
- Cookies and similar technologies used for website functionality and performance analytics
- Aggregated analytics data used to improve the Service
We may also use mobile advertising and measurement tools, including Meta App Events and TikTok App Events SDK, to measure app installs, app launches, registrations, purchases, subscriptions, and other in-app events. These tools may collect or receive device identifiers, advertising identifiers where permitted, app interaction data, purchase or subscription event data, and technical information about your device and app usage.
On iOS, access to the device advertising identifier (IDFA) and tracking for advertising purposes is subject to Apple’s App Tracking Transparency permission prompt. If you do not allow tracking, we will not access your IDFA for tracking purposes. On Android, advertising measurement may use the Google Advertising ID, subject to your device settings and Google’s controls.
We do not use data broker services.
1.4 Cookies
Our website may use cookies or similar technologies to maintain sessions, store preferences, and analyze site performance. These cookies are used for functionality and performance analytics.
On our website, we do not currently use cookies for advertising purposes or cross-site tracking.
You may disable cookies in your browser settings, but some features of the Service may not function properly.
1.5 Advertising and App Event Measurement
We use third-party advertising and measurement partners, including Meta and TikTok, to help us understand whether our advertising campaigns lead to app installs, registrations, purchases, subscriptions, or other relevant app events.
The information shared with these partners may include:
- Device identifiers and advertising identifiers, where permitted by your device settings and applicable law
- App install, app launch, registration, purchase, subscription, and similar app event data
- Product ID, purchase value, and currency for completed purchases or subscriptions
- Technical information such as device type, operating system, app version, and general usage information
We use this information to measure advertising performance, prevent duplicate or inaccurate event reporting, understand campaign results, and improve our advertising.
We do not send your birth date or full payment card information to Meta or TikTok.
2. How We Use Your Information
We use your information to:
- Provide, operate, and maintain the Service
- Create and manage your LifeOctave account
- Authenticate you through Apple, Google, or other available sign-in methods
- Generate personalized sound sequences and insights based on your input
- Process subscriptions and one-time purchases
- Restore access to purchased content or subscriptions
- Improve and optimize the Service, including performance and user experience
- Measure the performance of advertising campaigns, attribute app installs and in-app events to campaigns, and optimize advertising based on registrations, purchases, subscriptions, and other app events
- Respond to support requests and communicate with you
- Display optional local reminders at times selected by you; reminder settings and schedules are stored only on your device and are not transmitted to our servers
- Detect, prevent, and address technical, fraudulent, or security issues
- Comply with legal obligations
We do not sell your personal information for money.
3. Legal Bases for Processing
Where required by law, we process personal data based on:
- Your consent
- Contractual necessity, to deliver the features you use or purchase
- Legitimate interests, such as improving the Service, measuring advertising performance, preventing fraud, and ensuring security
- Compliance with legal obligations
Where required, you may withdraw consent or adjust tracking and advertising permissions through your device settings or by contacting us.
4. Sharing of Information
We may share limited information with:
- Payment processors and app stores, such as Apple and Google, for billing, subscriptions, purchases, and transactions
- Authentication providers, such as Apple and Google, when you choose to sign in using those services
- Hosting providers and cloud infrastructure services
- Analytics, performance, advertising, and app event measurement partners, including Meta and TikTok
- Customer support tools used to manage support requests
- Service providers that help us operate, secure, and improve the Service
- Authorities or legal parties when required by law or necessary to protect our rights, users, or the Service
When we use Meta App Events or TikTok App Events SDK, we may share app event data, device identifiers, advertising identifiers where permitted, purchase or subscription event data, product ID, purchase value, currency, and technical app usage information for advertising measurement, attribution, analytics, fraud prevention, and campaign optimization.
We do not sell your personal information for money. We do not share your birth date or full payment card information with advertising partners.
5. International Data Transfers
Your information may be stored or processed in the United States or other countries. Data protection laws in these countries may differ from those in your country of residence.
Where required, we use reasonable safeguards to protect your data during international transfers.
6. Third-Party Links and Services
The Service may include links to third-party websites or may integrate third-party tools and services. We are not responsible for the privacy practices of external sites or services. Please review their privacy policies separately.
Third-party services we may use include Apple, Google, Meta, TikTok, payment processors, app stores, hosting providers, analytics tools, and customer support tools.
7. Data Retention
We retain personal data only for as long as necessary to:
- Provide and maintain the Service
- Maintain your account and purchase history
- Provide access to subscriptions or purchased content
- Comply with applicable laws and regulations
- Resolve disputes
- Enforce our agreements
- Prevent fraud, abuse, or security issues
You may request deletion of your data at any time. See “Data Deletion Requests” below.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data, subject to legal exceptions
- Withdraw consent where processing is based on consent
- Object to or restrict certain types of processing
- Opt out of certain sharing or use of personal information for targeted advertising, where applicable
To exercise these rights, please contact us at:
You may also control certain tracking and advertising permissions through your device settings, including Apple’s App Tracking Transparency prompt on iOS and advertising ID controls on Android.
9. California Privacy Notice
We do not sell personal information for money. However, when we use advertising and app event measurement tools, we may share certain identifiers and app event data with advertising partners such as Meta and TikTok for advertising measurement, attribution, analytics, fraud prevention, and campaign optimization.
Depending on your location and applicable law, you may have the right to opt out of certain sharing or use of personal information for targeted advertising. You can control advertising tracking through your device settings, including Apple’s App Tracking Transparency prompt on iOS and advertising ID controls on Android.
California residents may request access to or deletion of their data at:
https://lifeoctave.com/app/data-deletion/
or by emailing:
10. Data Deletion Requests
You may request deletion of your data at any time via:
https://lifeoctave.com/app/data-deletion/
or by emailing:
All deletion requests are processed within 3 business days where reasonably possible. If you initiate a deletion request from within the app, we may direct you to this page or to our support email so your request can be completed securely.
Some information may be retained where required by law, for fraud prevention, dispute resolution, payment record obligations, or enforcement of our agreements.
11. Children’s Privacy
The Service is not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16.
If you believe a child has provided us with personal information, please contact us so we can remove it.
12. Security
We use reasonable technical and organizational measures to protect your personal data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
13. Automated Decision-Making
We do not use automated decision-making systems that produce legal or similarly significant effects on users.
The Service may generate personalized insights, calculations, or sound sequences based on information you provide, such as your birth date. These outputs are provided for informational, reflective, creative, or wellness-related purposes and do not produce legal, financial, medical, or similarly significant effects.
14. Your Device Controls
You can control certain data collection and tracking permissions through your device settings.
On iOS, you may allow or deny tracking through Apple’s App Tracking Transparency prompt or by changing your privacy settings.
On Android, you may reset or limit use of the Google Advertising ID through your device settings, depending on your device and operating system version.
You may disable certain app permissions through your device settings.
If you disable certain permissions, some features of the Service or some advertising measurement functions may not work as intended.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page.
If we make material changes, we may provide additional notice through the Service, website, app store listing, or other appropriate means.
16. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: